Legal
Privacy Policy
Last updated: August 2026
Introduction
Kafek Construction Ltd trading as AWC Loft Conversions (“we”, “our” or “us”) is the data controller responsible for the personal information collected through this website and in connection with our services.
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, contact us or use our services.
Please read this policy carefully.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
Personal Data: Your name, email address, telephone number, mobile number, postal address and postcode that you voluntarily provide when contacting us, arranging a site survey or requesting a quotation.
Property Information: Details about your property that are relevant to assessing a potential loft conversion, preparing a quotation or carrying out our services. This may include photographs, plans, measurements and other information you provide to us.
Project Information: Information relating to work you ask us to quote for or carry out, including project requirements, correspondence and records relating to the work.
Usage Data: Information about how you access and use our website, which may include your IP address, browser type, device information and pages visited.
How We Use Your Information
We may use the information we collect for the following purposes:
To respond to your enquiries.
To arrange and carry out site surveys.
To assess the feasibility of proposed work.
To prepare and provide quotations.
To provide and manage our services.
To communicate with you regarding an enquiry, quotation or project.
To maintain records relating to work carried out.
To coordinate with relevant professionals, trades and third parties where required for your project.
To comply with our legal, regulatory, accounting and insurance obligations.
To maintain and improve our website and services.
To send you information about our services where you have provided consent or where otherwise permitted by law.
Lawful Basis for Processing
Under UK data protection law, we must have a lawful basis for processing your personal information.
Depending on the circumstances, we may process your personal information because:
It is necessary to take steps at your request before entering into a contract.
It is necessary for the performance of a contract with you.
We have a legitimate business interest in responding to enquiries, providing our services and operating our business.
We need to comply with a legal obligation.
You have given us your consent.
Where we rely on consent, you may withdraw that consent at any time.
Data Sharing
We do not sell your personal information.
Where necessary, we may share relevant personal information with third parties involved in providing our services or operating our business, including:
Architects, structural engineers and other professional consultants involved in your project.
Building control bodies, local authorities or planning authorities where required.
Subcontractors and specialist trades involved in delivering your project.
Insurance providers and professional advisers where necessary.
Website, IT, communications and other service providers that support the operation of our business.
Government bodies, regulators or law-enforcement authorities where we are legally required to provide information.
We will only share information that is reasonably necessary for the relevant purpose.
Data Retention
We retain your personal information only for as long as necessary for the purposes for which it was collected, including satisfying legal, accounting, insurance or reporting requirements.
Records relating to quotations, contracts and work carried out may be retained for an appropriate period following completion of the relevant project.
Where a workmanship guarantee applies, relevant project records may also be retained for the duration of the applicable guarantee period and for any additional period required for legal or business purposes.
Data Security
We take reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you may have the following rights in relation to your personal information:
The right to request access to the personal information we hold about you.
The right to request correction of inaccurate or incomplete personal information.
The right to request deletion of your personal information in certain circumstances.
The right to request restriction of the processing of your personal information in certain circumstances.
The right to object to certain types of processing.
The right to data portability in certain circumstances.
The right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please email office@awcloftconversions.co.uk with the subject line “Data Protection Request”.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.
Cookies & Tracking
Our website uses cookies and similar technologies. When you first visit the website, you may be asked to accept or reject non-essential cookies.
Essential cookies: These are required for the website to function correctly and may include cookies used to remember your cookie preferences.
Error monitoring: We may use website monitoring tools to identify technical errors and help ensure the website functions correctly. Basic technical information, such as browser type and error details, may be collected for this purpose.
Where non-essential analytics or similar technologies are used, these will be subject to your cookie preferences where required by law.
You can control or disable cookies through your browser settings. Please be aware that disabling certain cookies may affect how parts of the website function.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of websites operated by other organisations. We recommend reviewing the privacy policy of any external website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or how we process personal information.
Any updated version will be published on this website with the revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information or wish to exercise your data protection rights, please contact:
Kafek Construction Ltd trading as AWC Loft Conversions
Trading and correspondence address:
Suite 13, 105 London Street
Reading
RG1 4QD
Registered office:
128 City Road
London
EC1V 2NX
Company number: 17319680
Telephone: 0118 967 8428
Mobile: 07793 359101
Email: office@awcloftconversions.co.uk